Hitendra Chopda is a Product Success & Operations Lead at Dotstore who specializes in drive product strategy, customer success, and operational excellence for our WooCommerce solutions.
Hitendra is an engineer with a computer background. You may find him reading holy books, walking, or travelling with friends when he is not coding. He is always interested in making things easier by serving people.
January is when holiday sales come back. Literally. Wrong sizes. Duplicate gifts. Missed deliveries. After every holiday rush, WooCommerce stores face a flood of returns. Across the ecommerce world, return rates after the holidays hover around 18 to 20 percent. That means nearly one in every five orders might come back. For a small or […]