Nov 03, 2020
5
great, they provide support even for their free version plugin
gary
Oct 28, 2020
5
Amazing costumer service
Sometimes I find the manual on https://docs.thedotstore.com a bit scarce in examples, some more examples and explanations on how to set up and which settings suit your situation best would be nice but if you send an email the response is always quick and super helpful. Really think they go out of their way to help you. Thanks guys for this amazing plugin with great support!
Debbie
Oct 20, 2020
5
Fast Response
They were quick to help me fix my issues because of the plugin conflict. Great work!
Jordan
Oct 01, 2020
5
Excellent customer service
Perfect support. Quick contact and help in an unusual problem. They even added an extra feature for my project. (for free).
Wojciech Popiela
Sep 29, 2020
5
Kristin
I am based in Australia and have used this plugin "Advanced Flat Rate Shipping Plugin for Woocommerce" for a few clients now. I had very complicated shipping rules & requirements for different products & categories and also a large amount of various shipping zones that needed to be done. Hitendra assisted me with the setup & implementation of my complex rules that were required throughout my client project. The support and help that I received from Hitendra and the team has been fantastic! Hitendra was always available on short notice for our video calls to help me rectify issues according to my client requirements. Top quality support is what I always expect when paying for a plugin, and that is exactly what I received plus so much more ! Highly recommend this plugin and their fantastic support. Thanks DotStore, Hitendra & team !
Kristin
Sep 03, 2020
5
I had an issue with the Category Banner being displayed after the sidebar in Astra theme. Both the DotStore and Astra gave me a workable solution. For the Astra users, you'll need to enter this CSS into your Customizer (or your preferred CSS file): .wbm_banner_image { order: 1; } Hope this helps someone else too. Thanks again DotStore for your quick response too. (^_^)
Danny
Aug 06, 2020
5
I'm very happy with the support, Best support system ever. Love using the advance flat rate shipping plugin
Jarrar Ali
Jul 13, 2020
5
Extraordinary support team!
Drazen
Jul 13, 2020
5
This plugin solved all my complicated shipping requirements for different products, countries and quantities. The support is one of the best I have ever witnessed, quick and detailed. Thank you!!!
Gordan Bosnjak
Jul 03, 2020
5
Plugin: WooCommerce Extra Fees Plugin Premium My problem was to create a comprehensive calculation, where there are 8 conditions for applying a discount on specific categories and products with a total of 70 products and 9 shipping zones. I spent 10 hours trying the plugin and without success. I thought this plugin didn't have the functionality I needed. Then I wrote an email to: support@thedotstore.com and Hitendra (support man) sent me an invitation to a zoom meeting because my problem was too complex to explain via email. After a 15-minute zoom meeting, Hitendra solved my problem, which I wasted 10 hours trying. Amazing support that will take care of you until you solve the problem and basically the only clear and affordable plugin for advanced shipping calculations for woocommerce if you are not a programmer and more. I recommend it 100%
Matus
Jun 24, 2020
5
The ability to calculate complex conditional fees is wonderful. When I needed one extra feature that wasn't built-in, the DotStore coders provided me with the extra code within a day. That is what I call professional service!
Tom Steenhuysen
Jun 24, 2020
5
Excellent plugin to use, easy to configure and more importantly excellent customer service - very responsive!
Toan
Jun 22, 2020
5
It does what it says, thank you to developer for creating this plugin.
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