Our Customer Reviews
See what successful store owners has to say about our plugins
Fantastic Tech Support
I had a series of shipping rules which kept conflicting with each other during the checkout process. The support I received from the team was incredible and they even provided me with a demo to talk me through the rules and how to avoid the conflicts. Plugin and support is 10 out of 10.
This software did exactly what it says it was going to do (which almost never happens). The development team stand by their software and provide top-quality support when you email them requesting assistance. Customer service quality is 10 out of 10 and I cannot recommend this product & service more highly. My store is now live and I have these guys to thank for it.
We've been using the Conditional Product Fees For WooCommerce Checkout plugin for almost 2 years. They just did a custom modification for us and that process went quickly and smoothly and is working great. We continue to be impressed with the quality and capabilities of their plugin and their support is among the absolute best we have found anywhere. Thank you Dotstore!
DotStore has a very helpful after-sales team. I have the premium Conditional Product Fees For WooCommerce Checkout Plugin and had a problem with the plugin on my site. The support team looked into it for me and even recorded a video to show me how to fix the issue. I'm very happy and would recommend them.
All I can say is "wow!" these guys are simply amazing. After using Advanced Flat Rate Shipping Method for WooCommerce for a little while we discovered that we needed some "enhancements" to take it a bit further than what it could do. DotStore's team didn't run from the task, they were simply amazing and worked with me to get what was required coded! I'm blown away! Not only that but the plugin is very capable as it stands, really adds that extra bit of functionality WooCommerce users need. Thanks DotStore!
This is awesome plugin. I had a complex set of shipping options to introduce and Advanced Flat Rate Shipping helped to smoothly implement a few of them. A few more are pending to be implemented but that can be rolled out only when we open the shopping for other countries as well. At the moment, I am using it for our company's domestic shipping operations. The support team was awesome. Hitendra helped in the implementation when we had an issue. He sorted it out and made necessary changes and reported about the changes made too. He even quickly made a video to explain the changes to be done. Super awesome plugin and team. As you know, most plugins have limitations when it comes to specific themes. I used Flatsome theme and the styling issue was resolved through custom CSS. Thanks to www.thedotstore.com for the awesome support and plugin.
Again Great Support
Again great support from TheDotStore team !! :-) Incompatibility between two plugins was solved, regardless that the problem actually was in the other plugin. That really says it all - TheDotStore team is both competent and responsible. Thank's again for the great support.
We need the function of downloadable files in my product page, WooCommerce Attachment Pro does a great job in my site, and the support team fixed some issues of my site timely! We do have confidence with this plugin to serve our customers! If there are settings for CSS or attachment logo will be better. Recommend!
Excellent plug in and great, fast support. I needed a number of very specific shipping rates for a client and Advanced Flat Rate Shipping Pro was perfect! There are so many options to choose from and being able to combine different conditional statements made it super easy to achieve what I needed. I ran into one issue and even though it was an error on my part Jitendra quickly gave me two different solutions to fix my issue. Outstanding customer support!
318/5000 One of the best plugins that I have found my clients find their best product with questions with this wordpress plugin. If you have a problem, the support department will help you quickly and well. they always want to help you see what the problem is and solve it quickly! Greeting Ruben Budding www.padeldiscount.nl
Tried a few different plugins for creating rules on shipping based on location and product, none worked in a logical way so I dropped the coin on this one. Not only is it exactly what I needed to limit locations/methods on certain products but the Support Staff actually helped me build the filters and rules correctly. Top notch plugin with top notch support. I highly recommend.
I had used another plug in to add an extra fee, but it was a lot more complicated to use and didn't work as I wanted, so I decided to give this plugin a try. This plugin is very straight forward and easy to use and the Pro version is even better. I definitely recommend this plugin. Also, I needed additional assistance and their support team was very quick and helpful. 5 stars!!!
We needed more dynamic shipping options for Woocommerce, and the Advanced Flat Rate Shipping Plugin, solved that problem. The plugin is pretty straight forward to use, and their support is above and beyond. They are more than happy to help, and they go the extra mile to insure all questions are resolved. I can confidently recommend DotStore.
Excellent job on the plug-in. Very flexible. Does exactly what we need it to in setting up conditional shipping options. Dotstore customer service helped with customizing the plug-in to meet a specific need of our's that the plug-in wasn't originally designed to do. Excellent job!
The plugin works exactly like we had hoped. It took a little work to get our settings correct for the intended benefit but we finally got everything working correctly. The plugin is very stable. We have contacted support a few times and they are very responsive and helpful. I highly recommend it.