Our Customer Reviews
See what successful store owners has to say about our plugins
DotStore has a very helpful after-sales team. I have the premium Conditional Product Fees For WooCommerce Checkout Plugin and had a problem with the plugin on my site. The support team looked into it for me and even recorded a video to show me how to fix the issue. I'm very happy and would recommend them.
I would give 5 stars If I did not run into a problem with the plugin within the first week. My shipping rates were timing out my customers and were not displaying correctly. I contacted the support team and due to the time difference since I am in the U.S. (West Coast Region). contact was limited to support help during the night. It took a grueling 2 weeks to fix the problem but in the end, it is now up and running and working great. I have many triggers with different QTYs in Different Regions. Due to weight and with this plugin I am able to display any shipping method.
Very good support! And thanks not only for making changes, which were exactly I wanted, but also to remind me about politeness.. Sometimes you forget to say thank you, so I am doing it right now!!! You, people, are great!
All I can say is "wow!" these guys are simply amazing. After using Advanced Flat Rate Shipping Method for WooCommerce for a little while we discovered that we needed some "enhancements" to take it a bit further than what it could do. DotStore's team didn't run from the task, they were simply amazing and worked with me to get what was required coded! I'm blown away! Not only that but the plugin is very capable as it stands, really adds that extra bit of functionality WooCommerce users need. Thanks DotStore!
This is awesome plugin. I had a complex set of shipping options to introduce and Advanced Flat Rate Shipping helped to smoothly implement a few of them. A few more are pending to be implemented but that can be rolled out only when we open the shopping for other countries as well. At the moment, I am using it for our company's domestic shipping operations. The support team was awesome. Hitendra helped in the implementation when we had an issue. He sorted it out and made necessary changes and reported about the changes made too. He even quickly made a video to explain the changes to be done. Super awesome plugin and team. As you know, most plugins have limitations when it comes to specific themes. I used Flatsome theme and the styling issue was resolved through custom CSS. Thanks to www.thedotstore.com for the awesome support and plugin.