Support
I encountered a problem with a TheDotStore plugin, I submitted this problem to support which was incredibly responsive.
Currently everything is working perfectly!
Thanks to Hitendra for the speed and professionalism
Fastest Support
This plugin was the most complete and create any type of woocommerce dynamic discount. This is easy to understand, and with just a little effort you can already execute all the rules you want. They provide most adequate and fastest support.
Great Plugin
Great Plugin It helps us a lot in applying different types of discounts for our woocommerce shop. Perfect for discount by role. Excellent!
Swift response from the support team
Excellent support provided by the Support team, specifically Mr Hitendra who has been very supportive in every queries I have raised. Kudos team.
Thanks for your plugin. It's easy to use, and very powerful. It allows a great diversity of possibilities. It adapts to any situation. For the support, fast, clear and understandable. I am satisfied.
great, they provide support even for their free version plugin
Amazing costumer service
Sometimes I find the manual on https://docs.thedotstore.com a bit scarce in examples, some more examples and explanations on how to set up and which settings suit your situation best would be nice but if you send an email the response is always quick and super helpful. Really think they go out of their way to help you. Thanks guys for this amazing plugin with great support!
Fast Response
They were quick to help me fix my issues because of the plugin conflict. Great work!
Excellent customer service
Perfect support. Quick contact and help in an unusual problem. They even added an extra feature for my project. (for free).
Kristin
I am based in Australia and have used this plugin "Advanced Flat Rate Shipping Plugin for Woocommerce" for a few clients now. I had very complicated shipping rules & requirements for different products & categories and also a large amount of various shipping zones that needed to be done.
Hitendra assisted me with the setup & implementation of my complex rules that were required throughout my client project.
The support and help that I received from Hitendra and the team has been fantastic! Hitendra was always available on short notice for our video calls to help me rectify issues according to my client requirements.
Top quality support is what I always expect when paying for a plugin, and that is exactly what I received plus so much more ! Highly recommend this plugin and their fantastic support. Thanks DotStore, Hitendra & team !
I had an issue with the Category Banner being displayed after the sidebar in Astra theme. Both the DotStore and Astra gave me a workable solution. For the Astra users, you'll need to enter this CSS into your Customizer (or your preferred CSS file):
.wbm_banner_image {
order: 1;
}
Hope this helps someone else too. Thanks again DotStore for your quick response too. (^_^)
I'm very happy with the support, Best support system ever. Love using the advance flat rate shipping plugin
Extraordinary support team!
This plugin solved all my complicated shipping requirements for different products, countries and quantities. The support is one of the best I have ever witnessed, quick and detailed. Thank you!!!