Nov 20, 2019
DotStore has a very helpful after-sales team.
I have the premium Conditional Product Fees For WooCommerce Checkout Plugin and had a problem with the plugin on my site. The support team looked into it for me and even recorded a video to show me how to fix the issue. I'm very happy and would recommend them.
N Davies![]()
Nov 18, 2019
This Plugin did help us a lot. And the support is friendly! Thank You!
Yunse![]()
Nov 14, 2019
I would give 5 stars If I did not run into a problem with the plugin within the first week. My shipping rates were timing out my customers and were not displaying correctly.
I contacted the support team and due to the time difference since I am in the U.S. (West Coast Region). contact was limited to support help during the night. It took a grueling 2 weeks to fix the problem but in the end, it is now up and running and working great.
I have many triggers with different QTYs in Different Regions. Due to weight and with this plugin I am able to display any shipping method.
Marcos Torres![]()
Oct 22, 2019
The support is very friendly and competent! The plugin is very good. Thanks for the help!
Zoltan. K![]()
Oct 09, 2019
Very good support! And thanks not only for making changes, which were exactly I wanted, but also to remind me about politeness.. Sometimes you forget to say thank you, so I am doing it right now!!!
You, people, are great!
Andrej Konstantinov![]()
Oct 04, 2019
Nice Work, Looks and Works Great, Thanks for that.
Sanchez![]()
Sep 26, 2019
Purchased yesterday, Had a small problem with one of my triggers for different shipping rates, my mistake.
The team went in and got everything working, explaining why I'd hit an error with sceencap video.
Great support.
Silvia![]()
Sep 24, 2019
All I can say is "wow!" these guys are simply amazing.
After using Advanced Flat Rate Shipping Method for WooCommerce for a little while we discovered that we needed some "enhancements" to take it a bit further than what it could do. DotStore's team didn't run from the task, they were simply amazing and worked with me to get what was required coded! I'm blown away!
Not only that but the plugin is very capable as it stands, really adds that extra bit of functionality WooCommerce users need.
Thanks DotStore!
Jay K![]()
Sep 16, 2019
Plugin works as expected! Support is just awesome! I described the issue to the support and after some hours they fixed the issue directly on my page.
Thank your very much!
Marco Birchler![]()
Sep 07, 2019
Very nice plugin that supports all our advanced shipping options. Support is one of the best, if not the best that we ever received!
Yoshi![]()
Sep 06, 2019
Very powerful plugin that can do sophisticated fee formulas. Along the way, the support is high-quality, they even send you custom-made videos to explain anything that you need to do. Highly recommended, thank you!
Farallon 5![]()
Sep 04, 2019
This is awesome plugin. I had a complex set of shipping options to introduce and Advanced Flat Rate Shipping helped to smoothly implement a few of them. A few more are pending to be implemented but that can be rolled out only when we open the shopping for other countries as well. At the moment, I am using it for our company's domestic shipping operations.
The support team was awesome. Hitendra helped in the implementation when we had an issue. He sorted it out and made necessary changes and reported about the changes made too. He even quickly made a video to explain the changes to be done. Super awesome plugin and team.
As you know, most plugins have limitations when it comes to specific themes. I used Flatsome theme and the styling issue was resolved through custom CSS.
Thanks to www.thedotstore.com for the awesome support and plugin.
Dani Gorgon![]()
Aug 11, 2019
Works very well. We had some compatibility issues with our automatically generated coupon codes and the DotStore customized and fixed the plugin for us at no extra charge. It really saved us. I recommend it.
Ashkan Ahmadi![]()
Aug 08, 2019
Excellent Plugin and professional support team, Thanks guys
Emad Rashad![]()
